Tag Archives: forums

WordPress Plugin bbPress

bbPress is the forum creation WordPress Plugin for WordPress sites. It is used by many users and is worked on by the same teams at Automattic. Forums are used all over the web to increase the amount of continued reader/follower interaction. Almost any type of company can benefit from adding forums to their site. You can you use them for support of a product that you sell, and as a way of having other people in the community around your site help each other. You can also use forums to bring your discussions out your comments and into a single place where it can be more structured.

New Buttons in Admin PanelAfter installing the Plugin, 3 new buttons will be added to your Administration Panel sidebar menu. Click on the Forums button to take you to the New Forum Panel. Continue reading WordPress Plugin bbPress

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Traversing the Forums : WordPress.org Support Forums and WordPress.com

To use the WordPress Forums you need some basic computer skills and a reasonable idea of what you are looking for. If you don’t, you may get stuck in a forum loop and just keep clicking things for hours till you don’t remember what you were doing….or you could break your computer out of frustration.

There are two different forums WordPress.org Support Forums and WordPress.com each with two main sections. The Forums list and a Tag Cloud of whats important at the moment. WordPress.com has a latest discussion as well as some important notices. Whereas, the Support forums only have the search and some helpful tips for getting started.  Let’s see if we can just dive on into this. Continue reading Traversing the Forums : WordPress.org Support Forums and WordPress.com

How to Use the WordPress.org Forums

Most people who spend any time on the web are familiar with forums, message boards where people get together and talk about certain specific subjects.

The WordPress.org forums are a great tool for anyone having trouble with their self-hosted WordPress site. In this tutorial, we cover some basics about using the WordPress.org forums:

  • How to access the forums
  • Posting on the WordPress.org forums
  • How to properly phrase a request for help
  • How to answer a forum question

How to Access the WordPress.org Forums

  1. Go to WordPress.org Support Forums

    A picture of the WordPress.org homepage, with the "Support" link opened up and the links for Forums and Documentation displayed

  2. Select the forum that best pertains to the problem you are having. 

    A picture showing some of WordPress.org's sub-forums,

It is worth noting that there is a specific forum for Multisite WordPress users as well as WordPress Plugins, Themes, and other areas of WordPress interest and support.

Posting on the WordPress.org forums

Now that you’ve navigated to the appropriate forum that pertains to the problem you’re having, it’s time to learn how to post in the forum.

  1. First, login to your WordPress.org account using the form at the top of the forum screen. If you do not already have a WordPress.org account, instead click on the “Register” button, which will take you through the steps of creating an account.

    Picture of the WordPress.org log-in form, as well as the "Register" button

  2. Click on the “Add New” button next to the forum’s title to start a new post. 

    A picture of the "Add New" button on WordPress.org's forum page

How to properly phrase a request for help

When starting a new post, it is important to give it a title that will clearly convey what help you are seeking.

Here is an example of a properly phrased request for help:

Picture of a WordPress.org post, asking for help with a password error

Anyone viewing the forums can tell at a glace what problem this user is having and if they are able to assist them.

A properly phrased request for help means it is more likely to get a response. Avoid overly general titles like “Looking for help!” or “I’m getting an error” as these are more likely to be ignored.

How to Answer Forum Questions

To answer a forum question, simply log in and click on the title of the post you wish to answer. This will bring you you to a screen that will allow you to reply to the question asked.

A picture of a reply form to a WordPress.org forum post

Finding posts that have a fewer number of replies will usually be more beneficial than responding to a post that has a large number of replies. While there’s nothing wrong with adding your voice to the conversation, there’s a better chance that the poster has already found the help they were looking from from a previous response.

Putting It All Together

WordPress.org’s forums can be a very powerful and helpful resource. By following the steps detailed in this post, you can not only find help to issues you are having with WordPress but also help strengthen the community by helping to solve the problems of others as well.

Here are some helpful articles to guide you through the WordPress Support Forums.